Patient Access

With Patient Access (formerly known as EMIS Access) you can now view, book and cancel GP appointments and order prescriptions from home, work or on the move – wherever you can connect to the internet. What’s more, because patient access is a 24 hour online service – you can do this in your own time, day or night.

To register for Patient Access you will need to obtain a login name and password from our reception team. You will need to bring a form of photographic ID with you such as a passport or drivers licence to register.

Once you have your login details and instructions, please go to the home page and click on the button at the bottom right hand side. This is also available as a mobile app.

We hope this system will provide easier access for patients who are unable to attend or contact the surgery during opening hours.

Electronic Medical Record Viewing

You can now view your medical record online via a personal computer (PC) or mobile device that has internet access. Please speak to a member of our team who will be able to guide you in the process of getting access. Please be aware this process will take a few days to complete.

Who has access to my medical record and where is my confidential information held while I am viewing my medical record online?

Using the online medical record system does not allow any other person to view your medical information other than the people who would normally have access to it in the GP practice or unless you have given permission for other people to view your information.

The information you view on the online medical record system comes from the clinical system linked to your GP practice. Portions of this information are encrypted (this means it is very difficult for someone else to intercept and read the information) and securely sent from the GP system to your PC web browser. None of the medical information that is shown on the online medical record system is held permanently on any computer except the computer which holds the original data from the GP practice.

When you log off from the online system or if a problem occurs with your computer, for instance a power failure, all your confidential medical information is cleared from your system.

REMEMBER TO LOGOUT FROM THE SYSTEM WHEN YOU ARE FINISHED.

How will other people be prohibited from seeing my medical record?

To view your online medical record you will have to identify yourself with passwords and PINs that only you know. Unless you reveal this information to someone else you will be the only person able to access your medical record via the online system.