Click the askmyGP icon to contact the surgery

PRESCRIPTION FAQ's - In order to ensure continued supplies of medication we have been ordered to keep all prescriptions to maximum 1 month, and not to over-order or stockpile medication - medication will be issued when due. Rescue packs - in spite of false information on the internet people who have chest problems do not all need rescue packs, this is part of the treatment plan for a minority of people with specific severe long term chest complaints, there is some evidence incorrect/inappropriate use of steroids with the covid19 coronavirus may actually be HARMFUL

NEW ADVICE IS BEING RELEASED ON A REGULAR BASIS, THIS INFORMATION WAS UPDATED 24/3/20

In response to the evolving Covid19 Coronavirus pandemic the practice are following national guidance and changing the way we are working. This is a rapidly changing situation and we will do our best to keep you updated with information on our website

For the most up to date information about Coronavirus please see this link https://https://www.gov.uk/coronavirus

NO appointments are to be booked at the surgery WITHOUT prior discussion with a member of the clinical team either by phone or by askmyGP, do not attend the surgery expecting to be seen you will be turned away and advised to contact the surgery ideally by askmyGP, as this allows us the most efficient way to help as many of our patients as quickly as possible, or by phone if you can not use the askmyGP service

Condition specific advice http://www.gpwebsolutions-host.co.uk/10245/condition-based-covid19coronavirus-information/

We can NOT test for the virus here at the surgery, attending with suspected symptoms puts staff and other patients at risk, several surgeries in the area have had to close already

IF YOU OR THOSE YOU LIVE WITH HAVE SYMPTOMS SUGGESTIVE OF POSSIBLE CORONAVIRUS

A NEW CONTINUOUS COUGH

A HIGH TEMPERATURE

DO NOT ATTEND THE SURGERY OR A&E

IF YOU LIVE ALONE - STAY AT HOME FOR 7 DAYS

IF YOU LIVE WITH OTHERS -STAY AT HOME FOR 14 DAYS THIS TIME STARTS WHEN THE FIRST PERSON BECOMES UNWELL, ANYONE IN THE FAMILY WHO BECOMES UNWELL MUST COMPLETE MINIMUM 7 DAYS ISOLATION EVEN IF THIS TAKES THEM PAST THE INITAL 14 DAYS

IN MOST CASES THIS WILL BE A SELF LIMITING ILLNESS

IF YOU ARE BECOMING MORE UNWELL AND CANNOT MANAGE AT HOME CALL 111

Consultations will be taken by phone, online message or video consultation dependent upon clinical need, non urgent issues may wait much longer than normal to be dealt with. The surgery has already cancelled all planned non essential clinics eg. joint injections, travel clinics, cryotherapy and minor surgery

Requests for letters/insurance reports or medicals may not be processed during this time

The priority is keeping the surgery able to manage the most unwell and most urgently in need patients in the safest way for themselves and the wider community. We thank you for your cooperation at this time

Contact Details

Telephone: 0191 455 4621
Please note we no longer have a fax machine – our generic email in box is : centralsurgery.enquiries@nhs.net This has replaced the fax. You can no longer order your prescriptions by telephone from the 1st of February see details on website on how to order or listen to the message on 0191 4273140

Opening Hours

Monday, Tuesday
8:00 - 19:00
Wednesday - Friday
8:00 - 18:00
Saturday8.00 - 12:45
What do I do when the surgery is closed? If its not a 999 emergency, but you need medical help fast - CALL 111
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