Health at Central Surgery
Confidentiality means not sharing information about people without their knowledge and agreement, and ensuring that written and electronic information cannot be accessed or read by people who have no reason to see it.
We provide a confidential service to all our patients, including under 16’s. This means we won’t tell anyone else about your visit without your permission (sometimes called consent). The only time we would ever share information without your consent is if you or someone else could be in danger. We would always talk to you about this first.
Personal information will only be passed on by a health professional to other health professionals in the interests of your health
But it’s embarrassing…
Our doctors and nurses are very experienced in dealing with all types of health problems and will be able to listen and help in any way they can. If a member of the reception team asks you about your health problem this is so they can support you in seeing the right person in the right appointment. You can say the issue is private if you don’t feel able to share this information.
Other Helpful websites and links
https://www.nhs.uk/ general health advice on all types of conditions and medicines
https://patient.info/ reliable advice on specific medical problems
Online self help guides covering topics including sleep problems, anxiety, self harm anger and many more
Local counselling support – available without a referral
Doc Ready http://www.docready.org/#/home
Discussing mental health problems for the first time can be daunting – Doc Ready offers advice on preparing yourself for discussing this with a doctor for the first time.
Free, safe and anonymous support for young people
Young Minds https://youngminds.org.uk/
The UK’s leading charity fighting for children and young people’s mental health
Exam Stress https://www.childline.org.uk/info-advice/school-college-and-work/school-college/exam-stress/
Local sexual health clinic offering testing, treatment and contraception advice, free condom scheme and some home testing of certain infections. Timetable of services here https://www.southtynesidesexualhealth.nhs.uk/wp-content/uploads/2018/10/timetablev5.pdf
We’re here to give you honest advice about contraception, pregnancy, STIs and pleasure.
Advice on Drugs
Talk to Frank for free confidential advice on drugs
The MATRIX works with young people under 18 in South Tyneside, their families and carers. The service provides help, support and advice to those whose lives have been affected by drug and alcohol misuse or those who are at risk of developing drug and alcohol problems.