We provide a confidential service to all our patients, including under-16s. This means we won’t tell anyone else about your visit without your permission (sometimes called consent). The only time we would ever share information without your consent is if you or someone else could be in danger. We would always talk to you about this first.
Personal information will only be passed on to other health professionals in the interests of your health.
Our team are experienced in all types of health problems and will listen and help in any way they can. If one of our reception team asks about your health problem, this is so they can support you in seeing the right person for your needs. If you don’t feel able to share this information, you can say the issue is private.
- The NHS website offers advice on all types of conditions and medicines
- Patient provides reliable advice on medical problems
- South Tyneside Lifecycle offers counselling and other support. You don’t need a referral – you can contact the team direct for help.
- Online self help guides covering topics including sleep problems, anxiety, self harm anger and many more
- Doc Ready: If discussing mental health problems for the first time feels daunting, Doc Ready offers advice on preparing yourself for discussing this with a doctor for the first time.
- Kooth offers free, safe and anonymous online support for young people.
- Young Minds is a charity fighting for children and young people’s mental health.
- Childline offers help with exam stress.
- South Tyneside Sexual Health Service offers testing, treatment and contraception advice, free condoms and home testing of some infections.
- Sexwise offers honest advice about contraception, pregnancy, STIs and pleasure.